By engaging our services or using this website, you agree to these Terms of Service in full.
1. Services
G&W LLC, doing business as Geaux Launch (“Company,” “we,” “us”) provides the following services to business clients (“Client,” “you”):
- Website design and development — custom design, development, copywriting, and launch.
- Website care, domain, and hosting — recurring monthly hosting, domain registration and management, SSL, monitoring, backups, and content updates.
- Social media management — recurring monthly content planning, creation, scheduling, and publishing on Facebook and/or Instagram.
- Google Business Profile optimization — one-time optimization of your Google Business Profile listing.
- On-site content production — scheduled photo and video production days at your location.
- Advertising management (Google Ads, Facebook and Instagram Ads) — currently in development and not generally available. Pricing and terms for these services will be published before they are offered.
The scope, timeline, and pricing of each engagement are outlined in a separate project agreement or proposal. Where that agreement conflicts with these Terms, the signed agreement controls.
2. Client Responsibilities
You agree to provide accurate information, timely feedback, and any necessary assets (logos, images, copy, account access) required to complete the work. Delays caused by the Client may affect the timeline and are not the Company's responsibility. You are responsible for the accuracy and legality of all business information, claims, pricing, menus, and offers you ask us to publish on your behalf.
3. Domain & Hosting (Care Plan)
Our website care plan is intentionally hands-off. Where you ask us to, we will purchase and manage your domain name and hosting on your behalf, under accounts we administer, so that you are not responsible for renewals, DNS configuration, or expiring payment methods.
- The domain belongs to you. We hold and administer it as a convenience, not as leverage.
- Transfer on departure. If you cancel the care plan, move to another provider, or bring the work in-house, we will transfer the domain into your name or to your chosen registrar at no additional charge, and coordinate reasonably with your new provider to complete the migration and repoint records correctly.
- After transfer. Once transferred, all renewal fees, hosting costs, and technical maintenance become your responsibility, and the Company's obligations regarding that domain and site end.
- Non-payment. If a care plan goes unpaid, we will notify you and may suspend hosting after a reasonable cure period. We will not withhold or refuse to transfer your domain as a collection tactic, though outstanding balances remain due.
4. Recurring Monthly Services
The website care plan and social media management run on a 12-month term, billed monthly in advance. You may cancel at any time. If you cancel before the 12-month term is complete, a one-time $50 early cancellation fee applies; that fee is the only charge for ending early, and the remaining months of the term are not owed. Cancellation takes effect at the end of the current paid period; service continues through that period. Partial months are not prorated or refunded — see our Refund Policy.
5. Social Media Management
For social media management, you grant us access to your Facebook and/or Instagram business accounts for the sole purpose of performing the service. You retain full ownership and administrative control of those accounts at all times and may revoke our access at any time. We act only as your agent.
We publish content in good faith based on information you provide. You are responsible for reviewing and correcting anything inaccurate. All content is subject to the terms and community standards of the applicable platform, and we are not responsible for platform decisions including content removal, reach limitations, account restrictions, or suspension. We do not guarantee any particular level of followers, reach, engagement, or sales.
6. Google Business Profile
Google Business Profile optimization is a one-time service. The listing remains owned and controlled by you. Google independently controls listing content, categories, verification, and placement, and may modify, reject, suspend, or remove listing information at its discretion. We do not guarantee search rankings, map pack placement, call volume, or any specific outcome.
7. On-Site Content Production
Content days are booked for a specific, agreed date. The stated price is all-inclusive for a single shoot day and includes travel to your location within our standard service area; travel outside that area may be quoted separately in advance.
- You are responsible for providing access to the location and for obtaining any permissions, consents, or releases required to photograph or film your premises, staff, and any other individuals present.
- Rescheduling requires reasonable advance notice. If we must cancel or reschedule for weather, equipment, or other cause, you may reschedule at no charge or receive a refund of amounts paid for the unperformed shoot.
- You receive the delivered files with an unlimited, perpetual right to use them for your business.
- The Company retains the right to display work produced in its portfolio and marketing unless you request otherwise in writing.
8. Advertising Spend
If and when advertising management services become available, any management fee is separate from advertising spend. Ad spend is billed by and paid directly to the advertising platform (such as Google or Meta) using your own payment method, is not collected or held by the Company, and is not refundable by us. We do not guarantee leads, conversions, cost per result, or return on ad spend.
9. Payment Processing Exclusion
We do not build, install, or support on-site payment, checkout, or e-commerce processing. Where you need to accept payments, we will link your site to a dedicated third-party provider (such as Square, Stripe, PayPal, or your booking platform). Your relationship with that provider is governed solely by their terms, and the Company bears no responsibility or liability for transactions processed through them.
10. Intellectual Property
Upon receipt of full payment, the Client receives a license to use the deliverables produced for them, including website files, written content, photography, and video. The Company retains rights to display work in its portfolio unless otherwise agreed in writing. All third-party assets (fonts, stock images, plugins, platform tools) are subject to their respective licenses.
11. Limitation of Liability
The Company shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services, including lost profits, lost leads, service interruptions, third-party platform actions, or data loss. Our total liability shall not exceed the amount paid by the Client for the specific service in dispute during the twelve months preceding the claim.
12. Warranties & Disclaimer
We do our best to deliver high-quality work; however, our services are provided “as is” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose. We make no guarantee of business results, revenue, search placement, social reach, or advertising performance.
13. Governing Law
These Terms are governed by the laws of the State of Louisiana. Any disputes shall be resolved in the courts of East Baton Rouge Parish, Louisiana.
14. Modifications
We reserve the right to modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the updated Terms.
15. Contact
Questions? Email geauxlaunch@gmail.com or call or text (225) 442-2562.
